NP CallCenter
Wir sind ein in Tunesien ansässiges deutsches Call-Center. Seit 2018 arbeiten wir international mit verschiedene Firmen zusammen. Gerne würden wir ihnen unsere Dienste anbieten, diese umfassen neben dem klassischen In-und Outbound auch Beratungs- und Beschwerdemanagement, Neukundenakquise,Telefonberatung, Führen von Hotlines,Kundenservice für erworbene Produkte und Dienstleistungen sowie Management von Reklamationen und Beschwerden.
Unsere Mitarbeiter sprechen deutsch, englisch, französisch, arabisch und spanisch.
Mit uns können Sie bis zu 60% ihrer Personalkosten usw. einsparen.
A call center (sometimes called a contact center) is a department, office, or team that handles incoming telephone calls from new and existing customers looking for answers to their questions or solutions to their problems.
In the past, call centers even carried out telemarketing and conducted market research. Over time, though, many businesses have separated these activities into their own departments to maximize productivity.
Call centers now deal almost exclusively with customers through a variety of analog and digital channels, including:
Phone
Email
Webchat
Social media
Text (SMS)
Video
Mail
With so many channels available, the workload can be formidable — for you and your team. To ensure your department runs smoothly and efficiently, it’s essential to examine the way your team works and refine your own call center management practices.
Unsere Mitarbeiter sprechen deutsch, englisch, französisch, arabisch und spanisch.
Mit uns können Sie bis zu 60% ihrer Personalkosten usw. einsparen.
A call center (sometimes called a contact center) is a department, office, or team that handles incoming telephone calls from new and existing customers looking for answers to their questions or solutions to their problems.
In the past, call centers even carried out telemarketing and conducted market research. Over time, though, many businesses have separated these activities into their own departments to maximize productivity.
Call centers now deal almost exclusively with customers through a variety of analog and digital channels, including:
Phone
Webchat
Social media
Text (SMS)
Video
With so many channels available, the workload can be formidable — for you and your team. To ensure your department runs smoothly and efficiently, it’s essential to examine the way your team works and refine your own call center management practices.
Kontakt
| Ansprechpartner: | Sam Jarboui |
| E-Mail: | Nachricht senden |
| Adresse: | Avenue Yasser Arafat 4000, Sousse Tunesien |